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Refund Policy
RETURN/REFUND POLICY
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offerfree returns within30 daysof purchase. You can return your product forstore credit,a different product, or arefundto the original payment method.
Please note the following exceptions to our return and refund policy:
Special color orders items cannot be returned.
Discounted items are final and cannot be returned or exchanged
Returned items must have no visible signs of cutting or misuse
Normal UV fading occurs in all products, left in direct sunlight for extended periods of time will cause product to fade & possibly degrade.
To initiate a return, please complete the following steps:
Reply to your order confirmation email to request which products you would like to return
We will give email instructions of return.
Additional Information:
You will be refunded when return is received.
Customer may pay shipping fees.
Customer will need to work w/ shipper to recover any lost items, we do not insure packages, if insurance is needed please advise.
We have a list of problem countries we cannot guarantee shipping to & will not refund the order if lost or stolen.
Problem Countries.
Bulgaria:often see's packages return w/ no explanation.
Africa; often requires research to see what courier will carry the package past customs likeDSL.Must know this before shipping or will have to go to the customs office & retrieve package themselves.
Here is a list of countries that may take longer times to ship too & be high risk of parcel not reaching or being returned.
China
Indonesia
India
Pakistan
Afghanistan
Iraq
Iran
Malaysia
Venezuela
Taiwan
Lebanon
Nigeria
Brazil
American Samoa
Antigua
Armenia
Anguilla
Aruba
Azerbaijan
Bahrain
Bangladesh
Belize
Bermuda
Bolivia
Bosnia and Herzegovina
Cayman Islands
Cook Islands
Dominica
Dominican Republic
Ecuador
El Salvador
Falkland Island
Faroe Islands
French Polynesia
Greenland
Grenada
Guam
Guatemala
Guernsey
Haiti
Honduras
Isle of man
Jordan
Kiribati
Kosovo
Kyrgyzstan
Kuwait
Macedonia
Marshall Islands
Mayotte
Micronesia
Montenegro
Montserrat
Myanmar
Nepal
Northern Mariana
Oman
Panama
Paraguay
Peru
Qatar
Reunion
Saint Kitts and Nevis
Saint Lucia
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
Solomon Island
Sri Lanka
Slovakia
Slovenia
Tajikstan
Turkmenistan
Turks and Caicos Islands
Trinidad & Tobago
Uruguay
Uzbekistan
Venuato
Virgin Islands
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International Shipping
Contact us after your purchase and we will get you a quote for your shipping. We will be getting pre-purchase estimates soon.